THE MODERN KITCHEN

Privacy & data security

Who handles your information

FTCE The Modern Kitchen LTD operates this ordering menu. Contact us using the details below for privacy questions or requests.

Information and purpose

We process your name, phone number, order items and choices, amount, order number and status, and payment reference to take payment, prepare your food, resolve queries and maintain required business records. Delivery requires your name, phone number, street address, postcode, city and an entrance location on the map. Delivery uses your verified TMK account email for service updates. Contact details are optional for restaurant collection where the checkout offers that choice. Marketing email is optional and only enabled through your account preferences. You can withdraw consent at any time.

Processing your order is necessary to fulfil your purchase. Required accounting records are retained to meet legal obligations. Optional ready emails rely on your consent, which you can withdraw by contacting us. Payment verification and access controls protect orders against misuse.

Payments and access

Online orders use Viva hosted checkout and enter the kitchen only after provider verification. Restaurant tablets retain their terminal and cash payment options. This menu does not collect card details. An optional email is linked to your order for receipts after payment. Sign in to your membership account to access orders linked to your account. Authorised staff can access order details. The site uses hosted infrastructure provided through OpenAI Sites and Cloudflare; service providers may process information where their infrastructure operates, subject to applicable data protection requirements. Optional email delivery uses a configured email service only when enabled.

Saved cards and returning checkout

You may choose to save a card on Viva’s hosted payment page using your own device. Viva manages the saved card and its browser token; TMK does not receive or store card numbers, security codes or those browser-saved tokens. Saved cards are available in the same browser and can be renamed or removed on Viva’s payment page. Signing out of TMK does not remove a card saved by Viva. Do not save cards on a shared restaurant tablet.

While you are signed in, delivery checkout may prefill contact and delivery details from the latest paid delivery securely linked to your own account. Review or edit these details and confirm the entrance location before paying. We do not match a previous customer’s delivery merely because an email or phone number is the same.

Retention and your rights

We keep order information for fulfilment, customer queries, refunds and required business records, and retain it only as needed for those purposes and applicable legal obligations. Contact us to ask about the retention applicable to your order, request access, correction or deletion, restrict processing, request portability, or object where applicable. Some records cannot be deleted while required by law. You may complain to the Cyprus Commissioner for Personal Data Protection.

Membership and arcade

You can sign in with your email and password or a single-use email code. Registration and password recovery verify your email with codes valid for ten minutes. Passwords are stored only as salted, derived hashes with a separate server secret; plaintext passwords are never stored. Email addresses in membership profiles are encrypted; session tokens are hashed, stored in secure HttpOnly cookies, and expire after 30 days. Resetting a password ends existing account sessions. Card numbers and CVVs are not stored. An email delivery provider processes your address to send sign-in and service messages. Public leaderboards show only your chosen nickname and verified high score. Avoid personal information in your nickname.

Account history includes purchases attached to your verified session at checkout. We do not claim old guest purchases just because an email matches. You can download your account data, correct your nickname and preferences, or delete your membership in My Account. Account deletion removes the profile, saved games and order links; financial records required for accounting or dispute handling remain subject to our retention obligations. Contact us to change your verified email or exercise other data rights.

Optional analytics are off by default. If enabled, we count account visits, sign-ins, game activity and verified purchases, including purchases within 24 hours of a signed-in arcade game. Registration and playing are never counted as purchases. Aggregate analytics contain no names or email addresses. Verification and security rate limits are essential, not marketing analytics. Expired verification and rate-limit entries are purged during subsequent successful sign-ins; inactive sessions are unusable after expiry. Saved game statistics and preferences remain until membership deletion.

Driver accounts and delivery messages

Drivers use their normal TMK customer account. A driver application records the verified account, name, mobile number, application acknowledgement and review status. TMK reviews applications before granting delivery access. Approved drivers can receive service emails about available paid delivery jobs, accepted jobs and kitchen preparation times. These operational messages are separate from optional marketing. Pausing new jobs stops new-offer notifications; updates for an already accepted delivery continue.

Driver name and phone are shared with the customer and authorised staff for their assigned delivery. Authorised staff and assigned drivers can see the customer name, phone number, address, entrance location and delivery notes needed to prepare and complete that delivery. Job emails contain an account link and order or preparation information, without customer contact details or private tracking links. If a driver enables live location, it is used for the active delivery and customer tracking. Application review records, delivery assignment records and notification status help TMK resolve access or delivery problems. Drivers must complete an active delivery or arrange reassignment before deleting their account; completed delivery and financial records are retained as needed for the purposes described above.

Menu poll

The optional menu poll stores vote totals by choice. We do not attach your vote to your order or account. The poll appears after a paid order and can be skipped.

Suggestions

The optional suggestion box saves your message and submission time in a private owner inbox and sends a notification to the TMK business email. It does not attach your name, email, account or order to the suggestion. Please avoid including personal or payment information. We use an opaque submission reference to prevent duplicate submissions and hashed security limits to reduce spam. Contact us with your message and approximate submission time if you need it corrected or removed.

Your device

The basket is kept in the current page session. If you allow optional Google Analytics on the menu, Google uses analytics cookies to measure visits and verified online purchases, including item and order value, and attribute them to campaigns. Advertising personalization is disabled. Use Analytics preferences at the bottom of the menu to change your choice. Hosting and staff sign-in services may use operational information and essential authentication storage. We do not use customer purchases to build advertising profiles. Driver applications are reviewed by TMK. Existing late-delivery controls can pause new driver jobs; TMK can review the underlying strikes.

Contact us

FTCE The Modern Kitchen LTD
Ellados 8–10, Limassol, Cyprus

+357 99 714162 · themodernkitchengroup@gmail.com

Updated 10 November 2026